Privacy policy

Privacy Policy - Website

August 24, 2023 version

Scope: seela.io website and Seela applications: battle.seela.io and cybertraining.seela.io

Seela ( NeverHack Group) attaches the utmost importance to the protection of your personal data and undertakes to comply with the provisions of the French Data Protection Act of January 6, 1978 and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter "the General Data Protection Regulation" or "GDPR").

Trust and privacy are core values at Seela.

The purpose of the following disclosures is to explain what personal data is collected and how it is processed on the site by the data controller.

Notice of changes to this policy

This Data Protection Policy may be subject to change, in particular as a result of legislative and regulatory developments and changes to the functionalities of the website and applications.

Any new version of this policy will be brought to the attention of online users by substituting the new version of the policy for the previous version.

01. Responsible for processing

The data controller is the entity responsible for determining the means and purposes of personal data processing implemented at Seela.

Within the framework of the processing carried out on the https://seela.io website, and Seela's applications: https: //cybertraining.seela.io and https://battle.seela.iole are responsible for the processing:

SEELA 15 Boulevard des Chênes - 78280 Guyancourt

Registered with the RCS of Versailles under number 790 809 016 0039

02. Why does Seela process my personal data?

Seela collects your personal data for the following purposes:

To provide you with the information or services you have requested through our various forms on the showcase site (registration, tests, program downloads, contact requests).
For commercial prospecting purposes
For customer relationship management purposes.

Carry out operations relating to the management of your customer account:

contracts, estimates, invoices, training agreements and accounts
monitoring customer relations, such as satisfaction surveys, tracking student progress, managing after-sales service.

Carry out prospecting operations :

management of technical operations, prospecting
selecting people for customer loyalty, prospecting, surveys and promotional activities
compiling sales statistics

Retrieve statistics on browsing behavior :

Diagnosing problems with our servers
Website administration
Visitor analysis
Viewed pages

The legal basis for this processing is the legitimate interest necessary for commercial exchanges and the execution of pre-contractual and contractual measures.

03. What personal data is collected?

The personal data processed for the above purposes are :

Personal identification information (surname, first name) ;
Professional and/or personal contact details (email, telephone number, postal address) ;
Professional information (company, position) ;
Additional prequalification information
Payment data :
- Credit card type and expiry date
- Transaction number, purchase details.
Data relating to navigation on the website (we do not collect any identity data)
- Data relating to the device used (operating system, browser) ;
- Date and time of your visits
- Recording your browsing history
- Source URL

Technical identification data (address)
Technical connection data (logs and tokens in particular)
Technical acceptance data ()

Data relating to our customers and contacts is collected directly from them via online contact forms (direct collection) and cookies if you accept them beforehand.

04. Who are the data recipients?

The recipients of the data are :

The internal departments of Seela and NeverHack Group subsidiaries in charge of software solutions and related services,
Subcontractors and partners for the execution of the processing concerned
Any person legally authorized to access the data (judicial or administrative authority).

Hubspot: Seela uses Hubspot CRM to provide contact forms on its website and for customer relationship management purposes. The data is currently hosted in Germany. The data concerned by this processing are the contact details of the representatives of the legal entity and the follow-up information on the commercial relationship.

Typeform: When users submit contact forms, relevant data may be transferred to Typeform, our online form service provider, to facilitate data collection and management. . Data is currently hosted in Spain.

LinkedIn Ads: As part of our marketing activities, we use LinkedIn forms embedded in our ads to collect relevant information directly from interested users. The data provided via these forms can be used to further personalize our advertising campaigns and improve their relevance. . The data is currently hosted in the USA.

Facebook Ads: In a similar way, we use Facebook forms embedded in our ads to collect useful data from interested users. This data helps us to refine our advertising campaigns and tailor them to the needs and preferences of our audience. . The data is currently hosted in Sweden.

Stripe: Seela uses Stripe software to accept online payments and make transfers in the event of a refund. The data is currently hosted in Ireland. The data concerned by this processing are payment details:

Type and expiry date of credit card ;
Transaction number, purchase details.
Amount of payments made or refused
Subscription date

05. How long is my data kept?

Your personal data is kept for the purposes of commercial relations, for a period of three (3) years from the last contact from the prospect.

At the end of processing, data may be archived to meet regulatory obligations (for example, billing data must be kept for ten years under the French Commercial Code, even if the data subject is no longer a customer).

06. What are my rights?

In accordance with current regulations on the protection of personal data, you have the following rights:

Right of access to your personal data,
Right to rectify your personal data if inaccurate or incomplete,
Right to erase your personal data if :
- They are no longer required for the purposes for which they were collected or otherwise processed
- You withdraw your consent for processing operations subject to consent (e.g. commercial prospecting);
- You validly object to the processing
- They have been processed unlawfully
- or by law.
Right to object on legitimate grounds,
Right to data portability.

For processing based on consent, you have the right to withdraw your consent at any time.

For more information on your rights, visit the website of the Commission Nationale de l'Informatique et des Libertés (CNIL): https: //www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles.

If you have any questions concerning the protection of personal data, or if you wish to assert your rights, please contact us at the following e-mail address: dpo@seela.io. To ensure that your request is processed correctly, please send us a copy of your identity document, which has been watermarked beforehand. Seela undertakes to respond to your requests within one month. You also have the right to lodge a complaint with the CNIL at the following address: https: //www.cnil.fr/fr/plaintes.

Cookies :

A cookie is a small text file sent to your browser via our online store. Thanks to this cookie, information about your visit is stored on the website. This can make your next visit easier and more useful to you. Cookies play an important role. Without them, using the online store could be much more frustrating.

If you have not set your browser to reject cookies, our system will automatically install cookies on your device as soon as you visit a page on our site.

Two main uses:

Storing data: enables users to be recognized by our site, so that any changes or data selections from one page to the next are remembered. For example, if you inadvertently "close" your web page before finalizing your order. Thanks to the cookie stored on your computer, the page "finds" the data you have entered.

Collecting information: enables us to analyze how you use our site, so as to provide you with a better browsing experience. Cookies collect information in anonymous form, such as the number of visitors, the pages visited or shared and the origin of users.

Some of this data is collected using Google Analytics. If you do not wish this data to be recorded, you can download and install this add-on: Google Analytics deactivation. For more information, please consult this page: Google privacy policy.

You can also refuse the use of cookies by selecting the appropriate settings on your browser. To find out how to do this, please consult your browser's instructions.

We may update this Policy by posting a new version on our Site. We will not lower the level of privacy of your Data substantially without informing you and obtaining your consent.

Contact

- By e-mail: dpo@seela.io
- By post: 15 boulevard des Chênes, 78286 GUYANCOURT